Shipping policy

New Zealand

  • Deliveries throughout mainland New Zealand are via courier from Auckland.
  • We use multiple courier services depending on who best services your area.  Predominantly Aramex, NZ Post and Post Haste
  • Estimated delivery: 1–2 business days, depending on stock availability and location. Inter-island and rural deliveries may take slightly longer.
  • Free shipping on orders over $115. Orders under $115 are charged based on zone/region and weight, calculated at checkout.
  • Deliveries to New Zealand’s outer islands may incur additional freight charges. Please contact us for a quote or arrange your own freight forwarding.

Australia

  • Deliveries to mainland Australia are via courier from Auckland.
  • Deliveries are handled by NZ Post and handed over to Australia Post to complete delivery on arrival.
  • Delivery times vary by location and are dependent on Australia Post service levels and processing times at Australia Customs.

International

  • Deliveries to the USA, Canada, Mexico and Europe can be either International Postal Services or FEDEX.
  • Estimated delivery: approximately 5 business days.
  • Delivery times vary by location and are dependent on service levels and processing times at US Customs.
  • Shipping costs are calculated at checkout. For other international destinations, please contact us for a quote or arrange your own freight forwarding.
  • Newly imposed government duties and tariffs are now included in the freight costs and will affect these prices when these change.  Please note FEDEX imposes a significant charge to manage new US Duty's which is reflected in its pricing.